CNAB employees are not involved in activities related to passenger baggage

Bucharest Airports National Company thanks Bucharest Regional Transport Police Section and Bucharest Henri CoandăAir Transport Police Service, who, under the coordination of Transport Police Directorate - IGRP, acted with professionalism and promptness in identifying the persons suspected of goods theft from Bucharest “HenriCoandă” International Airport passenger’s baggage.

We also mention that no employee of Bucharest Airports National Company undertakes activities that require registration, handling or passenger’s baggage transportation to and from the aircraft. These activities are individually managed by each airline, as the ticket is a kind of contract between the passenger and the airline chosen for traveling.

Passengers’ complaints regarding luggage irregularities are directed to the airline they traveled with, Bucharest Airports National Company working in these cases with Air Transport Police, the institution empowered to investigate possible luggage theft.

Bucharest Airports National Company expresses the full readiness for cooperation with state institutions for the general interest of the passengers, in order to provide them professional services to the highest possible quality standards.

Communication Department

Bucharest Airports National Company